Hospitality Consultancy

Provide management consultancy for the mobilising of property management, central reservation, payment and loyalty systems
Provide commercial consultancy and revenue modelling on how to improve margins through new revenue opportunities, reduce operational costs, greater staff efficiencies, drive adoption for customer self service through the use of wireless, mobile and IT technologies
Management and technical consultancy on the use contactless locks, wireless (ZigBee) room connectivity including energy and environment management
Scope design and deploy technology trials and pilots to prove business case/justification and evaluation of new technology adoption
Scope, design and conduct customer behaviour trials to assess the willingness to take up new services and propositions using mobile and wireless technologies
Advise on outbound customer engagement and contact strategies including – offers, vouchers, coupons, mobile advertising etc

Linking good people and systems management to better business results