Hospitality Consultancy

• We carry out research into the effective use of human resources in organisations within the hospitality industry - and produce detailed yet user-friendly reports on how to improve performance.
• We make recommendations for change where necessary - to communication systems, management structures, staff scheduling, recruitment nd retention strategies, assessment methods, and rewards.
• We analyse workforce skills and development requirements - and provide associated reviews of performance in order to improve operational efficiency.
• We set up employee surveys - resulting in recommendations to improve motivation and performance, incorporating new reward strategies.
• We produce important hospitalty industry documentation - such as induction packs, Staff Handbooks, company policies, job descriptions and appraisal forms.
• We provide Investors in People diagnoses - followed by training support, guidance and facilitation leading to successful assessment.
• Mary Kirman is a Member of the Chartered Institute of Personnel and Development.